How Can We Help You?
Getting Started
- Planning Your Campaign Before You Post It
- Posting a Campaign and Reviewing Proposals
- Payment and What Happens to Your Funds
- Tracking Your Campaign Live
- The Completion Report
- Raising a Dispute
- Measuring Response and Planning Your Next Campaign
Campaign Guide
- How do I post a campaign?
- What distribution types are available and how do they differ?
- How do I use the letterbox counting tool?
- Can I target specific demographic areas?
- Can I edit or cancel a campaign after posting it?
- How far in advance should I book a campaign?
GPS Tracking & Proof of Delivery
- How does the GPS tracking system work?
- What does the GPS completion report include?
- What are geo-tagged photos and how do I view them?
- What happens if the GPS record has a gap in it?
- Can I watch the delivery in real time?
Payments & Billing
- When exactly are funds released to the distributor?
- How are commissions calculated?
- What payment methods are accepted?
- How do invoices work?
- What happens if a campaign is only partially completed?
Disputes
- How do I raise a dispute?
- What evidence does Marketize review in a dispute?
- How long does the dispute resolution process take?
- What are the possible outcomes of a dispute?